Do The Search Thing
What I've Been Thinking
Silent Running
So this weekend, I picked up a bug, bombed it with meds and felt good enough to work and not be contagious... but I've lost my voice. This isn't the first time that I've had this happen, due to a youth spent singing in rock bands, but it is new to this age of life, which involves rideshare.
There is nothing like the absence of an ability to make you focus on that ability, and you may be surprised by how much conversation happens in the course of a shift. If nothing else, the reflexive action of confirming name and address, as well as the presence of amenities or use of the trunk, is off the table... and if your passengers have a conversation that ties into your particular interests, or with obvious errors that you might be able to correct or inform, it's a kind of mild torture.
But for the most part, being forced to be silent as a driver is just the way this driver is choosing to do the work on this day, and some passengers won't even notice, especially if they are wearing headphones or on a phone conversation during the call. I suspect it's generally a negative practice for inspiring tipping, but small sample sizes do not inspire confidence.
Because the Rideshare Gods are funny, or depending on how you look at things, merciful... the shift that had the most Silent Running was, of course, during a good amount of surge price. Can't talk? Have fares that want to. Can talk? Have fares that don't. Leading to one of the last ones of the night, a multi-stop affair where I've got so much to say to the last passenger that, at the end of the ride, I'm furiously jotting down contact info on a post-it note.
Freedom of speech, folks. Pops up in the weirdest places.
The Command Performance
The side effect of this is how, especially when your hours are relatively consistent (i.e., I usually work nights), you are going to run into the same customers from time to time. And when your ride is distinctive, or you insist on consistently quirky amenities, it gets memorable.
Which can be a little awkward, because, well, I've got a go to list of conversational tactics and topics that I'll hit, rather than risk driving while doing Serious Thinking. And as much as you might want me to stick to playing the hits... you probably actually, well, don't.
So, if you get in the car and recognize me, by all means, feel free to start a conversation. But give me something new to work with, because (spoiler alert)... I probably don't remember the last time I took you somewhere, given the, um, 40,000 rides.
Also, this.
If I *do* remember everything we talked about the last time?
I might not have done so, with, shall we say, perfect kindness and charity...
Amuse-bouche bloglets
> There is no weather that will force Certain Women who attend Greek college events to wear a protective layer of clothing. On some level, you have to admire the commitment.
> There is also no weather that will keep Angry Old White Drunks from fighting in the streets of Trenton. I can only assume it had something to do with a halftime show being mostly in Spanish.
> A recant fare chose to purchase a ride for a guest, who they then gave the name of (g-word) (n-word), only without my web subtlety. The fare canceled the ride, which gave me the easiest $3.90 of the day, and presumably made the purchaser have to do it again. I'm not here to shame anyone for how they choose to spend their money, but, um...
> I picked up a Fredo, who did not (gravitas on) BREAK MY HEART. (If you don't get the reference, either I am too old, or you are too young, and maybe both.)
> I recently picked up a local college football player who was discussing his post-school options, most of which involved "the three-letter agencies." He was giving up his final year of eligibility, rather than risk his future earning power to repeated injury. Which made me think, well, if you actually are concerned about athletic achievement, I know of one three-letter agency you won't be applying to...
> There is a local chicken place in The Hood which is called "Super Pollo." It has a superhero chicken carrying a covered round plate, which presumably meanse his superpower is to kill and sell his friends and family for money. There is also a "Super Pollo 2".
Whenever I drive past these places, my mind starts to imagine
a) the rest of the Super Pollo Cinematic Universe, possibly with side order sidekicks
b) a Tupac-Bigge style rap battle between Super Pollo 1 and Super Pollo 2
c) having lucha libre wrestlers fight each other in Super Pollo 1 and Super Pollo 2 costumes, preferably on the sidewalk outside the restaurant
d) how, if I had All The Moneys In The World, all of this work would exist, and
e) how it is probably for the best that I do not have All The Moneys In the World.
> Marketing slogan for a beer in the hood: "It Ain't Gonna Drink Itself." Well, the truth is important...
> Recent email from Uber: "Let's stop human trafficking, together". Which my suspicious mind read as a tacit admission that Uber's been up to some things, and is making a very big presumption on me...
When restaurant reviews take a turn
Tilt
When you are there, you might suspect you are, but your perceptions aren't level, and you fail Absent a great deal of statistically unlikely events, you are about to hand your chips over to someone else.
Recently, I've had personal experience with a loved one encountering a mental health episode. It's better now, and we are all grateful.
But the sense of helplessness that one has when in the presence is palpable. For this person, the issue manifested as paranoid delusions, which were, of course, impossible to refute with words or logic. You just had to be patient, wait them out, and have faith that it was not the new (ab)normal. It was one of the worst periods of my life, and like any of these cycles, I responded the same. A general numbness and trudging but persistent work to distract myself.
So, that's the prologue. Now, the ride story.
The ping comes in late in the evening on a day where I haven't made my target. Uber has dangled a surge price to keep me on the road, which has now faded. So I either take the next ride, regardless of condition or terms, or I lose the surge. I'm taking the next one unless it's completely outlandish. The ping comes in, and it's local. OK.
The pick up is supposed to be at a local 7-11. I get to the store and there is only one car in the parking lot, which I am presuming is the employee's. I wait for five minutes, no one shows or replies to my text, and I can cancel for a small fee. I do and head for home.
Two minutes later, the same name appears, but at an address. Oh... kay? Still have the surge price to chase, after all.
I roll up to the address, about five minutes from the 7-11. After a couple of minutes, the passenger makes his way to the car, and there's something... off... about him. He's a white guy probably in his 30s, tall, thin, dark clothing, and vibrating. Oh boy. He gets in the car, does not acknowledge my patter or the address confirmation (it's the 7-11), and off we go.
It is my standing practice to not make a lot of eye contact with passengers. There's no real reason for it, and if you are looking at your passenger, you aren't looking at the road. Over nine years, 39K+ rides, and relative safety and high tipping tells me this is a reasonable position to take.
So I can't and won't see if he's on the phone or not when he says what he says, which is... conspiratorial. Paranoid. Profane. Political. And all said at a pace that reminds me of listening to podcasts at accelerated speed, and at a volume that I can't quite ignore.
This is what real crazy looks like. Not theatric, not captivating, not a star turn from an actor with a meaty part, not well written or with memorable phrases. It's repetitive and upsetting and it makes you uneasy, because somewhere in the back of your primate brain you realize that everything about this person is wrong, and wrong might be contaigous. Or lead to unexpected outcomes.
Five minutes later, we're at the 7-11. He gets out and goes in and now I can't really trot out my excuse to not make eye contact, because there he is in the store. Through the glass I can see him vibrate, see his mouth move, but I can't see if there's anyone near him. This goes on for three minutes. I can't end the ride until five. I have no idea what he's doing, or why it's taking so long, or what is going to happen next. He leaves with a pack of cigarettes, gets into my car, and it's quieter for the five minutes back, but not quite quiet. At the drop, he leaves without incident. Still ranting.
Three stars or less means I never see him again, of course, and that seems like a no-brainer of a decision. The first rule of rideshare is get home safe, and this didn't feel that way at all.
On the other hand... he paid surge price (and a cancel fee), he didn't make me wait longer than most fares, and on some level, I don't want people like him to never get fares, because that hardly seems like it will help his situation. There could be any number of good and understandable reasons for the way he is, and, well? I didn't 3-star my loved one when they had their rough stretch.
I think about it for too long, and it sticks in me and sparks this post. I eventually did give him three, if for no other reason than it stuck in my head long enough to curtail my earnings, and that's not a practice to support.
A college professor back in the day in my political science course once attributed the quote of "human rights are for countries that can afford them" to a dictator. I haven't been able to track which one (Fidel Castro?), and since dictators tend to come outside of English as a first language (that's what we in poker would call a tell, folks), I'm not sure it was ever really said that way.
But the point applies. Compassion may also be for people who can afford it. Which doesn't really get my fare out of my head...
What I think, but do not reply
Two minutes later, there's a text from the passenger. "I AM WAITING"
And yes, a kind reply would be to assume age, or newness to the platform, or that she just pressed send too fast and was going to give a location next.
But kindness is not where my inner (inner?) hack comedy writer lives, so I consider the following replies...
OH NOOO NOT THAT
Teleportation costs extra
I AM DRIVING
Tragic
Enjoy that
And record a voice note to my snarky family looking for other options, all while continuing to make my way to the pickup.
She cancels a minute later, adding a few bucks to the day's take. And, of course, the memories...
A Drive Best Served with Cringe
Since he's in the front seat, small talk is more likely, and I like the shifts where that happens more than the ones where it doesn't. I ask him if he's been in the area long, which is usually my entry into restaurant recommendations and the like, when he replies with something I wasn't anticipating. "No, I'm from Trenton, and I'm homeless."
I offer condolences before a particularly awkward silence, which he eventually ends with, "It's my cousin's fault."
Having nothing to add to this, we drive in silence for another half a minute, as I wonder if turning up music would be a little too obvious. Before I can decide, he adds, "It's OK. I will have my revenge."
Which somehow prompts me to reply, "Well, you know what they say, the best revenge is a life well lived..."
Which doesn't seem terribly helpful to a person who is, well, homeless.
He doesn't say anything the rest of the way, and neither do I...
The app is a snitch
My guess is that this is all I being done to nudge drivers into taking a higher percentage of rides (while, of course, paying less for those rides, because Enshittification Is Everything Now)... but the reality is that the passengers who behave worse than others are going to find themselves in a spiral of worse service.
And while that seems fine and justified on some level, on another... no.
Not to get too philosophical about this, but no one is 100% of anything. Some of the worst rated passengers I've ever had turned out to be just fine, but were victimized by a past driver. Some of the best rated passengers seem to get there purely from the power of buying their way out of bad behavior.
There's also this: judge not, lest ye be judged. Ridesharing is something of a microcosm of society on this, where rating every experience is somewhere on the spectrum of useless because AI slop and disregarding, or hyper-vigilance since the rating can end your income.
Meanwhile, this: both apps are now doing full-blown invasive telemetrics to determine how "good" of a driver you are. This is determined by harsh braking, speeding, etc. But here's a spoiler on that... if I really want my harsh braking scores to go down, it's easy. I just drive later in the day, when there is less traffic to inspire harsh braking. Or I run more yellow to red lights, since the app isn't bright enough to understand when protecting myself from tickets and collisions is the cause, rather than aggro tailgating and unsafe driving.
This is all, of course, a beta tech problem, and eventually the data will catch up and course correct, but in the meantime?
Everyone probably just needs to give each other a break.
If a passenger is a little late, stinky or unpolite, I need to chalk it up to the rest of their day, and not a need to punch down on the driver. If your ride isn't quite to your preference (depending on the passenger, I'm either too slow, fast, chatty or robotic)... maybe look in the mirror and question the importance of the complaint.
Or why, exactly, we want to live in a surveliiance state in the first place.
Rider Behavior
The location is near a hotel, but the avatar that denotes the location of the passenger's phone isn't there. It's at a spur road off Route 1, about a tenth of a mile away. I drive to the avatar, pull over to the side, hit the hazards and roll down the window. It's not a particularly safe spot to stop, but the world works differently in the middle of the night for drunk people, and you accommodate from past experience.
My presumed fare is sitting off the side of the road against a property fence, some 100 feet away, and inconsolable. Appears to be a white woman, likely college age. Her companion, similar age male, who I presume called for the Uber on her phone, tells her the Uber is here. She won't move, won't stand, demands her phone, and screams about a person who has, in her opinion, shown herself not to be her friend due to her actions. It's very much a raging fit, at a volume that doesn't bode well.
He pulls out his own phone, calls someone else, tells them she won't get in the car.
This lathers, rinses and repeats for several minutes.
What I want to tell her, but will not because esoteric and off-putting, is that every person on the earth is descended from a very small group of humans who refused to die after a massive volcanic eruption killed all but a few hundred of us, huddling in caves for years, starving and scared, until it was safe to go one.
What I want to say, but will not because rude, is that I am doing a job, and until you get in the car, I am doing it for free. At a time when I can not do jobs for free, obviously, because I'm out in the middle of the night, by the side of the road, waiting for someone to stand up and get into a car.
What I want to do, but will not because not my place, is tell her that when you make your problems the problems of other people (let alone complete strangers and professional service workers)... that's a tell. About your boundaries, your empathy, your competence, your privilege. It's not a good tell.
I've waited three minutes. If I wait another two with her not getting in the car before I cancel the ride, I get a little less than four dollars. And if she actually gets up and gets in the car during this time, I get 20 more minutes of this, for no surge price, and likely no tip.
I check the app. There's surge price nearby.
The first rule of rideshare is a simple one: get home safe. I
The second rule of rideshare is also simple: we are doing this for money. A ticket from a cop for stopping here would ruin the entire day of work, or more. Not driving a fare at this hour, when fares are scarce, is also not advisable. Let alone fares that might pay surge price, or, well, get in the car.
I check the app for cancellation reasons. Here's the one: rider behavior. I cancel the ride, drive away, as the male yells for me not to. Surge price is activated, but no other requests come for the next 20 minutes, and I call it a night, resolving to...
Work a little more the next day to cover the shortfall.
Which I should be doing now, instead of writing this.
Forward. Honoring the stubborn ancestors.
Somehow, I did not believe Royal Rich
During the ride, he mentions how, in the room he's about to go play, he once got Royal Flushes in Texas Hold-Em on consecutive hands, and that ever since that blessed day, he's been called Royal Rich by the dealers there.
Now, the odds of hitting a royal are something like 650K to 1, and in decades of play, I've seen two live. Paid one, hit the other. Two in a row, according to the Internet query I just made while writing this post, are 422 trillion to one. But he's insistent, 82, and the passenger. Who am I to tell him he's wrong?
I drop him at his preferred spot and he tells me... the tip will be in the app.
There is, of course, no tip later. But you already knew that, yes?
All it takes is one
End times titty bar
Several minutes in, the passenger asks me about my relationship with Jesus, which usually means he wants to talk about his relationship with Jesus, and how these must be the End Times. We do that while I defuse and distract, and after a good word or three, he's decided I'm a wise man, and it's time to go deep into his life, which means a confession that he's... going to the titty bar.
Because he just wants to smell it, you see, and those ladies are working, and is that so wrong? I know enough to weigh in with "Judge not, lest ye be judged", and he's wondering about whether the titty bar will have an ATM (seems likely, though not free).
Two minutes later, after a pump fake for a 7-11, I'm dropping him off, and he's greasing my palm with a folded 20, 10 and 5 -- $35 cash tip for a 15-minute ride. He later tips an additional $9 in the app. And as he looks me in the eye and thanks me for the ride, he says, "God bless America."
Ayup...
Recently seen on the streets of Trenton
Charlanda -- who was not a Pokemon
Santa -- who did not have the spirit of Christmas in them
Adolphus -- who was not a white supremacist
Bertha - who was not notable for her size
Someone with a T-shirt that read: IDK IDC IDGAF -- perhaps the most Wal-Mart thing to ever wear to a Wal-Mart, which worked, given that my pick up was at the Wal-Mart
A woman wearing red shorts and a half shirt at 11pm at night in 50-degree weather yelling "IT'S GODDAMN SUMMERTIME!" to no one in particular. She then saw me in my car, and yelled at a significantly lower volume, "HELLO"
It's not quite the same level of notable fare to passenger ratio that I got in San Francisco, but still, entertaining...
Top 5 Songs You (Probably) Don't Want To Hear During Your Rideshare Ride
Alas, most NSFW.
5) Aphex Twin, Come to Daddy
https://www.youtube.com/watch?v=TZ827lkktYs
4) Stan, Eminem
https://www.youtube.com/watch?v=gOMhN-hfMtY
3) The Kars4Kids jingle on repeat
https://www.youtube.com/watch?v=K8UV7SAhvG4
2) Bad Habit, The Offspring
https://www.youtube.com/watch?v=JJi2ZaF_MA0
1) Don't Give Up, Peter Gabriel
https://www.youtube.com/watch?v=VjEq-r2agqc
Are you going to take me to my birthday?
Car Towel Peril
| Lemme lick that off |
I said, Hah Hah
Oh, to be 3
The pick up is at the train station, a mom and her son, accented English. They've been on trains all day, it's late, and there's no car seat. By the law, I shouldn't take them, but it's a 5-minute ride in a depressed area, I need a bunch of short rides to make a bonus with snow coming in, and I don't have the heart to say no to this woman and her little boy. We roll and I hope he'll stay in his seat with just a seat belt, but...
Nope!
Since he's not in a car seat and it's a novel experience for him, and he's three and male and the way he is, the next five minutes is... not exactly relaxing for any of us. He's not feeling safe and having a tantrum, his mom is trying to control him with a rising lack of patience, and he wants to control his environment... which means that my stuff in the seatbacks (cleaning supplies, hand sanitizer) and signage is Fascinating. I hit the child locks so he can't roll out into traffic, drive slow and safe as alays, and bore him into passivity. Not the first time this sort of ride has happened, to be candid.
As we make the drop on a quiet side street, the mom and son make their way out, only to wave back at me ten seconds later, before I pull away, because in all of the commotion, she's left her phone on the floor. I roll down my window to talk to her, find out what she needs, and in five seconds...
My guy has opened *my* car door several times. The mom apologies once more, and I coast away, quite thrilled that he is Her Problem and not mine...
Amateur Hours (New Year's Eve 2024)
I started New Year's Eve with a need for Lyft points to clear December's requirement, so the first four hours are spent on one platform, not optimizing for surge or prime areas, and... stink. Lots of rides to low density places, no surge, no tips, no conversation, and I can't wait to get to the points requirement. I think I'm there as my bladder is bursting and I'm local to my home, so I pull in, get relief and discover... nope, one point (out of 860) short. GAHHH. It clears soon after, and I pivot to two platforms...
Only to discover that Uber is also playing Screw the Driver games with surge areas that disappear on activation, using up my margins for avoiding inefficient rides, and by the time midnight rolls around, I'm staring down the barrel of nothing more than a better than average Tuesday.
After the clock strikes, my luck changes, and I find myself in a college area (short rides, high prices, full cars so I don't even really feel that bad about the surge, since they can spread the pain). After 90 good minutes of this, I'm in hailing distance of the daily goal, especially if I complete a Quest.
Uber Quests are "beat the clock" promotions where you get a bonus to complete a number of rides before a deadline. Having already completed two earlier and less profitable rounds, I'm now in the finale: 3 for $35, on top of the surge price and possible tips. In other words, nearly consulting rates. And I'm out of margin for being picky, so anything that comes down the pike is one I'm going to take. Rideshare Gods, activate! Form of... good stories for later!
The first ride takes me across the border to Pennsylvania. Leaving the app on means I won't get any fares until I get back across the state line, but I will accrue whatever surge price is happening on my way back. Which means my first ride will be, along with the second ride of the Quest, an extra twelve bucks... and it is, of course, stupid far away, and a shared ride for a single passenger, which will take me back into Pennsylvania to do the whole thing again. Joy.
I drive the 15+ minutes to Bordentown, a well-off little town south of Trenton that has a rather unfortunate police history of making sure that people from Trenton do not go there. It's not exactly my favorite place to be. I roll up on my pick up point, at which moment two male-female white couples try to enter. I have the option, at this point, to either ignore the rules and give these cheap chuckleheads what they want for less, to an area I don't want to go... or I can tell them no and cancel, while making no money. Most times, I just eat it and three-star the passenger, because the majority of shared rides are not doing so out of anything approaching eco-friendliness, but tonight... nope. I drive away as the meatiest of the guys showers me with profanity, and was I smiling to hear it? I'll leave that to the imagination.
The next fare is again 10 minutes away, but at least it's coming back 25 minutes in what's likely in state, and if I'm going to close out this quest by 4 am (gahhh), I'm going to have to be quick about it. So I roll on out to a remote home in a quasi-rural area, and get five (yes, one more than the the legal limit, and the women are going to sit on some guy, and they're all drunk) people piling into the hatchback. Joy. We roll on out as drunk people engage in comedy, because some people are like that when they drink, and they think I'm hilarious because I'm dryly adding in asides about their remarks. (OnlyFans, feet pics, artistic integrity and the like. Nothing all that novel.)
We get two minutes from the drop when the guy in the front seat announces he can stands no more, so I pull over as he expertly pukes on the side of the road. He's quick about it and seemingly not too burdened by food, so five minutes later I'm alone again, with the final ride of the Quest relatively close by, but 30+ minutes west. Two guys speaking what is I'm going to imagine is a Slavic language enter, with enough understanding of English to confirm the mission. By the time I've dropped them off, I've learned that English is the language for profanity, but not much else, and made an off-the-app second stop because they can't figure out the app to do such things. I drive back home alone for the better part of an hour on empty roads.
If you drive on New Years' Eve, this is what you can expect. Higher risks, higher rewards, and if nothing else, a lot of people getting home safe.
Final tally: 28 rides for $399, plus some progress towards a Lyft quest for the week, plus whatever tips trickle in the next day.
And, of course, the memories...
What I've Been Thinking
Random thoughts from behind the wheel from the last few months. > Ever since the American "excursion" into Iran, gas prices hav...
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I've lived in the same area for 18 years now, because my work used to involve daily commutes to New York and weekly visits to family in ...
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The pick up is suburban with a driveway, so I pull in. My passenger isn't waiting for me, so I k-turn and wait, and catch up on email. A...
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5-star, which is to say no reason to not pick them up again, pick ups for Charlanda -- who was not a Pokemon Santa -- who did not have the ...
