Out Of State Hate

I live about 15 minutes from the border to Pennsylvania. Which means that many times a week, especially if I take all available rides (i.e., what a rideshare platform would prefer that I do), I can leave the state to do the work.

And as soon as I do so... the apps more or less stop working, in that they do not find me any rider from inside the state to take. (Adding to the fun: sometimes an app will log you out and disrupt a consecutive ride bonus, but if you pule to them afterwards and show your time in the platform, they usually change it back on the operator end.)

Needless to say, this blows. Hard. Especially if you run into a streak of people going to, say, Sesame Place or Bristol or Fairless Hills or etc. It blows even more when there are big events going on in Philadelphia.

It also means that I'm constantly using the percentage of rides that I do not accept on these likely out of state riders, and flirting with having just enough taken rides to balance my hourly wage against staying in the good graces of the app.

There is, however, a way that I can *kind of* protect myself, which is this: take the passenger out of state, but give them three stars or less to make sure you don't get them again.

Which... I'm not going to say if I do, because that seems mean and petty and like I'm taking out the failures of a platform on innocent passengers.

Who, um, I'd rather not see again, since they take me out of state...

So, Uber? Lyft?

Fix this nonsense. Make it a priority. I get that you've got legal beef with places like New York City that prevent you from letting every Jersey driver go putter around Manhattan, but honestly, it seems like that town's got better things to worry about right now.

And in the meantime, the good people of Morrisville, PA and upper Bucks County may really start feeling like there's something wrong with the platform, what with the paucity of drivers...

Writer's Exercise

Short ride on a drizzly Sunday afternoon. My pick up is an older woman, ready and waiting, less than five to ten minutes in the car. Works for me, especially as I'm chasing a bonus and looking for short rides.

We pull up to a regional Post Office and she directs me to the employee entrance. As she's getting out of the car, she forcefully gives me two quarters for a tip. I thank her in the same way that I thank everyone who tips me, and she's off

Which leads to the following interpretations for what is, to date, the smallest tip of my career as a ride share driver.

1) It's good math on her part. A little over 10%, given the brevity of the ride.

2) It's quite generous. Nearly 2.5X my global rate, because most people do not tip their rideshare drivers. (Honestly, people. Tip your rideshare drivers. Especially if you aren't on a surge price.)

3) It's a sign of her age, in that it's out of kilter with modern levels. And honestly fine.

4) It's a sign of her personal pride, in that she wants to tip a fellow working person, but is also under financial distress.

5) She's actually annoyed with my level of service, and giving me a tip that's purposefully low.

I'm going with... four, and honestly feeling all kinds of poignancy about it. But your mileage may vary...

Silent All These Months

What's it like to do rideshare during a pandemic?

Reasonably lucrative for a side hustle. But quiet. Really quiet.

I used to drive a lot of college students. Travelers who did routine commutes from New York City. Drinkers. People on expense accounts, out for a night on the town, doing the responsible thing by not driving.

This was all predictable. Surge prices were known, distances were pretty standard. You could bank on pretty consistent hourly rates, cadge a few conversations from people, see your tip revenue rise as you played with people. I'd try a little stand up from time to time, offer water, mints and cough drops, and clean at the start of the night only, for my ratings.

None of that now.

Now, it's essential workers going to warehouses, court houses, fast food restaurants and big box stores. People coming home from the grocery store with supplies. Stragglers at train stations with fairly random drop points. I crack the windows to the point of making things uncomfortable, enforce the mask mandate, and have bought my own spare masks if the fare is without one and looks like they'd actually wear it. I also rank those people low enough so I'm sure I don't get them again.

You can make a lot in an hour, or you can make very little. 

The rideshare platforms have been more and less aggressive in courting drivers. Tips have gone down while ratings have gone up. People are grateful for the service, but they are quiet, and all of them probably make less than I do, so I can hardly blame them.

Most of the time, I don't mind the silence. If I talk, there's more heat in my mask, and I have a three-layer mask that keeps me safe at the sake of comfort. I pinch the metal clasps, perch my glasses further on my nose to cut down the fog, and work more hours than I used to.

I also try not to think about the odds that someone with the virus has already been in the car, has already put me at risk. I try to stay local, because my area has low infection rates outside of nursing homes, and I know the roads (and potholes). I watch the rates. 

Since the pandemic started, and since I've gotten back on the road, here are the numbers.

1,190 rides in 486 hours for $14.5K in gross, $13.5K in net. That's $27 an hour.

Living wage for a ghost.

The Five Types Of Mask Scofflaws

 Chin Covidiot |  KEEP WEARING YOUR MASK PROPERLY; TOGETHER WE CAN BEAT THE CHIN VIRUS | image tagged in coronavirus,covid-19,pandemic,virus,covidiots,mask | made w/ Imgflip meme maker 

5) Chinly McChinMask

The rule is not that you wear a mask, you mooks. It is that you actually cover your breathing holes.

4) Nasal Negator

Well, it's on your face at least. Now if it was only covering the holes you are probably actually breathing through.

3) Mask and Switch

So you were wearing it when you got in the car, but not as soon as I take my eyes off you to drive? Very, very slick. Enjoy those increasingly open windows and the only ride you are ever getting in my car -- or, if the platform is responsive, any other...

2) The Least You Can Do

You say you have one, but you aren't going to wear it until the second you get into the car. Very reassuring. 

1) Mockmask

I've got a two-ply cloth mask with a pocket, and inside the pocket is a medical grade N90. During daylight, I top it off with a plastic face shield. That's because I've driven over a thousand people in my car since the start of the pandemic, and have (somehow?) remained disease-free so far.

So your opinion of my set up is... *extremely* pointless? Really not necessary? Best left unexpressed? 

Yes, yes and yes...

The Giving Car

 

So here's a story that's taken me some time to tell, because it took a long time to play out.

Early on Saturday, July 25, I was doing the hustle, looking for 1 or 2 more rides to finish off my day. It had been a good shift; busy, surge pricing, reasonable customers. I picked up an unaccompanied female in Trenton for about a 10 minute ride, with the app lining up another immediately after she got in the car. Both of them are surge price, short and helping me to get to the ride bonus. It's all OK. I'm a little tired but alert and fine; it's just another Friday night, honestly.

We come up Route 129 in Trenton, a 4-lane highway that cuts through the center of the city, with an island in the middle. I'm going to make a right turn on Lalor Street, then another left, and get my current passenger to her drop point in a minute or so. But first, I have to wait for the light to turn green. I'm second in line for this. 

My car, a 2010 Honda Insight, has 309K miles on it. It's 10 years old. I am its only owner. It has a dent in the middle of the back bumper, some cosmetic damage on the driver side rear-view mirror, a dent in the passenger door, some paint chipping, and liners in the back seat that tend to slide out from time to time. It's never had a significant mechanical issue. It's survived a low speed collision that was my fault, a rear-ending in Trenton that gave it the back bumper issue, and it's been back and forth to California multiple times. In terms of pure miles, it's been to the Moon.

The passenger in the car is the 15,731st ride share ride it has served. The car has made me $163,826 in 6,533 hours of time in apps.

I look into my rear view window at a sudden flash of light, and hear a screech of brakes about a tenth of a second before the impact.

My passenger is suddenly in the front seat. My glasses fly off my head. Her possessions scatter all through the cabin. We are hit with such force that the car is shoved hard into the car in front of us, despite my foot remaining on the brake the whole time. The front of the car folds inward, and a few seconds after everything has stopped, the airbag feebly deploys. With part of the front cabin now exposed to the running engine, the cabin heats up. The heat focuses me more than the pain in my shoulder, where the seat belt locked me into place. 

I turn the car off and check on my passenger. She says she's OK. My leg is wet and I'm worried that I'm bleeding, but it turns out just to be from my passenger's beverage. I try to open my door, but it doesn't open. I open the passenger side door for my passenger, collect some of her things, and follow her out.

Neither the driver that hit me, nor the folks that we got shoved into, are seriously hurt, but we're all sore and kind of dazed at what happened. Soon afterward, police are on the scene. I talk briefly with the other victim and the perpetrator. He gives the former his insurance information, but not me, and I figure whatever, there's police here. He seems kind of out of it. I never lose consciousness or awareness, 

I take a few photos of my trashed car, and I know immediately that it's a total loss. The back is caved in, there's broken lights, and that's not even talking about the front, which is an accordion. I text my family that I'm OK, then follow up with pictures. The next 40 minutes are spent finding my passenger's things, talking to police, waiting for my wife to come pick me up (the house is 15 minutes away), and not finding my glasses. A tow truck shows up and gets all of the cars off the highway. We go home.

The next day, I wake up and I'm sore all over, but otherwise OK. The day after, I go to my local Costco to replace the glasses, and get told that I may have a detached retina. The day after that, I check in with a retina specialist, who tells me that's not the case, but a pre-existing condition that I need to keep an eye on. A few days after that, I get the paperwork dealt with from the police and get all of my personal effects out of the old car, and my wife finds my glasses.

A few days after that, after a few checks around the area, I find that the dealer that I bought my car from has... a nearly exact replica of it. Same color, same model, just four years newer and with nearly a quarter of a million less miles on it. It's also in perfect cosmetic condition. I take the hint from the Rideshare Gods and take delivery of it. We've now been in the saddle together for a month, 137 app hours, $4,224 in billing and 353 rides. I've got another 3 years of payments on it at a good rate.

The driver that struck us, according to the police report, was eating chicken wings -- so, um, I have no idea what to make of that information, other than to wonder where he got the wings from, because damn, must have been good wings. He also was driving without insurance (of course) which winds up being a benefit, in that it causes Uber's carrier, Allstate, to activate and reimburse for damages. I'm still collecting on that, and it won't be a ton, but better than getting rear-ended on a Saturday morning in Trenton.

The biggest takeaway I have from the experience -- beyond some nerves about waiting at traffic lights in Trenton, because it's not like I can avoid the area when doing ride share -- is that it could have been so much worse, really. I don't seem to have suffered any long term damage. The new Insight has performed fine, and actually has been producing significantly better miles per gallon so far. My ratings are on the uptick, because it's a nicer car (newer, leather seats, a little bigger, undamaged), and I probably drive a little slower and safer for wanting to delay its first bruise. 

The Insight was the first completely new car that I've bought in my life, and quite clearly one of the best purchases I've ever made in my life. Good car. I hope its child does nearly as well.

And that it doesn't spend its last moments in my presence getting destroyed for no reason at all...



For Scarlett, and her mother

 I'm an email and digital marketing consultant, and rideshare is the client of last resort. I tend to do a lot of it around the holidays...